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Frequently Asked Questions
After you place your order, you will receive an email confirmation promptly. Once your payment is electronically processed, typically within one hour, your product will be delivered instantly.
Yes! You can order our Complete Kontakt Bundle & VST/AU Plugins Bundle with 20% discount.
There are a variety of software solutions available for Windows and MacOS to extract Zip files, for example Winrar (for Windows)
and Unarchiver (for MacOS).
To load a sample library in Kontakt, you can use the Files browser, drag and drop, or the Quick Load feature. For Kontakt Player libraries, the Libraries tab provides a convenient way to access them.
1. Drag and Drop:
Locate the .nki file (or the folder containing them) in your file explorer (Finder on Mac, Windows Explorer on Windows).
Drag the .nki file or the folder directly into the Kontakt interface.
2. Using the Files Browser:
Navigate to the Files tab within Kontakt.
Locate the folder containing your sample library.
Find the .nki files (Kontakt instrument files) within the library folder, or a dedicated instruments folder.
Double-click or drag and drop the .nki file into Kontakt.
3. Quick Load:
Open the Quick Load panel in Kontakt.
Add the library's folder to Quick Load for easy access.
Navigate to the desired .nki file and load it.
Video Tutorial
After you extract the zip file open the AU folder and drag the component file to your desktop.
(The relevant plugin file will be named after the plugin, in this format: [PluginName].component)
Go to Macintosh HD > Library > Audio > Plug-ins > Components
And drag the component file from your desktop to the components folder.
Sometimes Logic Pro can't recognize the new components until you restart your computer.
After you restart your computer, launch Logic go to midi channel click on instruments
And you will find the new plugin there. Video Tutorial
Because you are using the Kontakt player version. Our Kontakt libraries require the full version to remove the demo mode message.
Please contact us, and we will provide an alternative solution.
It's our commitment to ensure your download goes through as soon as possible. That's why we suggest you to contact us, ASAP if you have any difficulties with the downloads.
No worries we've got you covered! If you've purchased a plugin but lost it due to a damaged hard drive, accidental deletion, or any other issue, simply contact us with your order number or purchase details, and our team will gladly help you retrieve your files. We're here to make sure you get back up and running smoothly.
All of our plug-ins and Kontakt libraries will respond to MIDI Note messages received on any MIDI Channel. If your MIDI Controller sends MIDI Note messages and you can plug it into your computer, you can use it with Auditory Lab! This includes USB MIDI keyboards, traditional workstations with MIDI Out, USB Drum/Finger Pads, and more. Additionally, many parameters can be assigned to a knob or other continuous controller.